Monday, May 18, 2009
Google Adsense Customer Disdain
I'd like to sue Google Adsense for Non-Support. I have spent several months trying to make contact with them to find out how to test my account to see whether it is even working. When you try to contact customer support, they tell you to ask a question in their forum first. When you ask a question, you run into so many other questions from people who are having problems that you can't even find your posted question again to see if you have received any answers or suggestions. If you give up and say that you have to contact Customer Support, they tell you that you can only check off one of a few topics they will answer, and they won't let you write a word about your case. Well Google, I don't think that you really exist. If you do, tell me why I have been on both your Adsense Content and Adsense Search Programs for more than a year on two websites and two Blogs (one more recent), and there has been absolutely no change in my account statistics for many months. I don't think you ever check to see whether sites are functioning properly. It just lets you post ads without ever having to pay off. Google Analytics is even worse. I had one site on there, and then I added three more sites only to find that the system claims that all four sites get exactly the same number of hits. Does anyone else have a better ad system available? Google is too big to know what it is doing.