Tuesday, May 19, 2009
That last Blog Post in which I lambasted Google for their lack of service sure felt good! There are times when you get so frustrated with a situation that it is positively therapeutic to sound off and vent your hostilities. It may or may not do anything to solve the problem. I have no hope for better dealings with Google, but it actually made me feel better to let it out. There was a time when I was working as an engineer for Bell & Howell Company, when I had such a showdown with the Purchasing Department. They were very upset that Engineering was treading on their turf by placing direct Purchase Orders. Without getting into the details, I read them the riot act about maintaining schedules and having sufficient technical knowledge to purchase the proper components in a timely manner. I don't ordinarily sound off, and my confrontation so surprised them that they went out of their way to be courteous and apologetic from then on. It almost approached friendship. For best results, however, you should save your sounding off for a very special situation, like Google.